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This month the number of Abbott Lyon customer service requests is much higher than usual.

Contact Abbott Lyon Customer Service

Abbott Lyon Phone Numbers and Emails

  • +44 796 091 6729
    WhatsApp

Customer Service:

  • +44 207 859 4577
    HubBox Click and Collect

Abbott Lyon Emails:

Customer Service
HubBox Click and Collect, Returns
help@abbottlyonsupport.com
Send Message
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Abbott Lyon Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Abbott Lyon Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Abbott Lyon is 442078594577. 63% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 48% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday.

  • Be prepared for the call as Abbott Lyon may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.

View full overview ›

How to Contact Abbott Lyon?

How to Contact Abbott Lyon?

Abbott Lyon's corporate phone number, +44-207-859-4577, is published to consult the customer care team for general issues and inquiries. The company agents are also available on WhatsApp at +44-796-091-6729 to respond to queries and complaints between business hours. Clients can dial the Abbott Lyon customer service numbers for an efficient response between 8:00 AM and 8:00 PM GMT throughout the week. Although the business representatives will be available to assist, satisfactory solutions to your problems might only sometimes be guaranteed. Therefore, customers with complex issues can consider visiting the Abbott Lyon corporate office address for better assistance.

Users can consult Abbott Lyon customer service via one of the three published emails according to the nature of their issue. The email support@hub-box.com is for HubBox Click and Collect services. Those with queries and concerns regarding returns can use the Abbott Lyon contact email returns@abbottlyon.com for consultation. The company has also published the email address help@abbottlyonsupport.com for assistance with questions and complaints. Emailing is an alternative to the Abbott Lyon phone number for general matters but requires up to five business days to respond to customers during busy periods. Clients seeking a quicker response must not send multiple emails since that can take their message to the back of the queue, leading to delayed responses.
Moreover, for legal and security reasons, Abbott Lyon customer service needs to authenticate the user profile, especially for issues regarding orders. For that purpose, at least two accurate matches of the customer name on the order, delivery address, billing address, and email used to place the order are required. Users must provide that along with the email to ensure efficient assistance. You can also fill out the form on the website and click Submit to relay it to the customer care team for efficient assistance.

Customers with critical and sensitive issues and those reluctant to share their concerns online can visit the Abbott Lyon corporate office headquarters address for better assistance. The company head office, Abbott Lyon Ltd., is in the United Kingdom at 27 Gay St., Bath, England BA1 2PD. Clients seeking to consult the Abbott Lyon corporate address in person must make an appointment in the department relevant to their concern beforehand and arrive during business hours for a better experience. Those unable to visit can consider sending a letter or calling the Abbott Lyon corporate office number for convenience.

Users can enter their Abbott Lyon login details to sign into their registered accounts on the website and access multiple contact options. Those new to the platform can create an account or click Contact Us on the homepage to get directed to detailed information regarding the company's offerings. That would help resolve general concerns regarding sustainability, shipping, return policy, warranty issues, size guides, student and worker discounts, affiliates, collaborations, referrals, and data sales. If the problem is specific and needs direct assistance from the company agent, submit a request to Abbott Lyon customer service on the same page between business hours. That would help resolve your concerns efficiently.

PissedConsumer Club

Contact Information

Abbott Lyon Website:

Abbott Lyon Help Center:

Corporate Office Address:

Abbott Lyon Ltd.
27 Gay St.
Bath, England BA1 2PD
United Kingdom

Other Info (opening hours):

WhatsApp Hours:

Monday - Sunday: 8:00am - 8:00pm

More contact details

Abbott Lyon Customer Service Reviews

1.4 / 5
Bad
Shamone Ewt
Missing watch
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I have been trying to get my problem resolved since last Thursday, keep being told they will get back within 24 hours.

Wayne S Cnb
Not Happy customer

Very bad , no Communication received today although have been chasing for the last 5 days No goods received

Yancy Afc
Sharon kenny

I want to no about a return for an exchange but need it for Christmas I waiting for a credit so can reorder it for Christmas presant

Williom Vue
Lack of response
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I have a non delivery problem of my order, Abbot Lyon keeps passing me back to Evri the delivery company, they told me to make Abbott Lyon aware they have lost my parcel,someone needs to accept responsibility for the fact I have paid for my order and they have not fulfilled my order,and I have not received my goods.

How Good is Abbott Lyon's Customer Service?

Lethia Djn
Lethia Djn
Feels Disappointed | Sep 12, 2024

Have not got back to me

Read full quote
Katerine Luh
Katerine Luh
Feels Disappointed | Aug 08, 2024

Got through to answer phone 2 days ago and still no one got me and still not had my delivery

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Erving Dtx
Erving Dtx
Feels Satisfied | Jan 31, 2024

They answered my email immediately very happy

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Airen Pnd
Airen Pnd
Feels Disappointed | Dec 22, 2023

Spoke to 5 differently customer service agents, all told me something different. Some even gave old information, some left me waiting on an online chat for 15minutes +.
They finally re sent order to arrive the next day and again put the incorrect address on. When I contacted to say thos had happened again they simply sent an on old transcript of the previous days online chat
The worst customer service I have ever experienced. At no point have they asked how I would like this resolved. Awful, avoid.

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Kimberly p Sxf
Kimberly p Sxf
Feels Disappointed | Nov 24, 2023

I feel that by not getting an email with my order summary and not being able to speak with someone, I’m being scammed.

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Lakira Odn
Lakira Odn
Feels Satisfied | Nov 05, 2023

Excellent

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Summary of Abbott Lyon Customer Service Calls

1.1K TOTAL
CALLS
00:00 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Abbott Lyon?

Shipping and Delivery Question:

  • “Missing order”
  • “My parcel has been damaged on the way to me & there live chat keeps telling me it’s on the way when evri have said they aren’t delivering it”
  • “Missing items in order”

Product/ Service Question:

  • “Broken”
  • “Lost product”
  • “Complaint”

Request for Information Question:

  • “Want to speak to a human about an order”
  • “About a order”
  • “About a return”

Return/ Replace Question:

  • “My friend cannot return the bracelet I bought her as the post office won’t accept it.”
  • “Returned item”
  • “Exchange policy”

Activation/ Cancellation Question:

  • “Cancel of order as there system didn’t process my discount code on payment.No answer to phone call”
  • “Cancel”
  • “To cancel order”

Refund Question:

  • “Refund”
  • “Refund query”
  • “About refund and exchange”

Payments and Charges Question:

  • “Payment”
  • “Charge me twice”
  • “When will I receive my credit note”

Account Question:

  • “Code rejected”
  • “To fix my postcode”
  • “The post code on my order is incorrect”

Staff Question:

  • “Problems with your customer service”
  • “Customer Service”

Website/ Application Question:

  • “Need to redirect my package”

Cards Question:

  • “Order placed using wrong card.”

Other Question:

  • “My order is not here it’s been over 3 weeks”
  • “Have a query regarding an email”
  • “My order”

Compare Abbott Lyon Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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